Guides
Common Question - How can technology enable me share data and information with others?
These Guides are designed to help people working on common task achieve their goals. They cover the three levels of collaboration: electronic communication tools, electronic conferencing tools and collaborative management tools.
Running a small business today means that you may need to stay in touch even when you are away on holiday. This Guide explores options for connecting to the office to collect your emails while on the move.
Customer interactions are key to all businesses, but how can these be captured and used to increase sales? This guide will explore the best way of using IT to help manage your customer relationships.
Online calendaring is a powerful tool that enables you to create and share your diary online. This Guide sets out the benefits of online appointment management for your business and how to implement a solution.
This Guide is designed to help you understand the benefits of demonstrating business applications online to existing and potential customers, suppliers and team members and take the steps to implement a solution.
Communication is key in every business, and one of the newest and quickest ways to communicate is by Instant Messaging (IM). This Guide sets out the benefits of IM to your business and how to implement IM.
The advent of specialised project management software means that you can now share project schedules, milestones and objectives with others online. This Guide outlines the benefits and tips on implementing a solution.
Telephone dial up lines are no longer suitable for “Web 2.0” and all business users should have broadband access, wherever they are based. By having an effective broadband link you will be able to make money and save costs and time for your business.
For many people it is vital that they stay in touch with customers and partners even if they are away from the office. This Guide will show you how to connect to your business while on the move so that you can share files and documents.
Networks can significantly boost the computing and communications capacity of your business. This Guide provides an overview of networking terminology and its impact on your business.
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